Custom App Development Suffolk | iPad & Field Apps UK

Custom App Development Suffolk, from CRM app's to Field Service Management.

We help businesses across the UK find where AI improves their everyday operations, then build and support it properly. That covers assessment, workflows, training and ongoing maintenance, with a cost and an expected return against every recommendation so you can decide with the numbers in front of you.

Thursday
6 calls
Completed2
Orders taken1
Miles today38
2 items waiting to send
Today's calls
Sorted by route
08:30
R. Adeyemi
Stowmarket · Survey
Order
11:00
H. Vale
Needham Market · Full quote
Start
13:45
D. Marchetti
Bury St Edmunds · Re-measure
15:30
P. Okonkwo
Thetford · Survey
Next leg: 22 min · A1120 westbound

AI integration and consultancy for UK businesses

A national field sales team that sells in the customer’s home.

Our client manufactures a made-to-measure product and sells it through a team of demonstrators who travel a region each day. Every appointment is a survey, a demonstration and, on a good day, an order, all of it happening in someone’s front room, often an hour from the nearest office.

They already had a CRM we have built, holding the appointments and the customer records, products and a web based FSM system. What they didn’t have was anything that worked at the other end — on the doorstep, on a tablet, with a customer watching.

Project at a glance
SectorUK manufacturing
UsersLarge field sales team
DeviceiPad
Connects toExisting CRM (built by Design for Online®)
Our scopeResearch, UX, UI,
prototype & build

What we designed

One flow, start to finish. Tap through it.

Try it yourself

We prototype the real thing before anyone writes production code.

Every project we run gets a working, clickable version first — not a slide deck of screens. The people who’ll actually use it try it on the device they’ll actually hold, and we change it while changing it is still cheap. By the time a developer starts, the arguments are over.

Prepared for
Order SO-4471 · in progress
H. Vale
14 May 2026
Needham Market
Your total, VAT included
Order value, VAT included
£4,449.60
Fitted, old units removed, 10 year guarantee
Cost £2,118.00Margin 42.4%Discount authority 15%
Made-to-measure unitLounge · oak finish
£2,340.00
Made-to-measure unitDining room · oak finish
£1,485.00
Installation & removalTwo-person fit
£295.00
Spring promotion — 10%
−£412.00
Note for the office
Competitor quote mentioned at £4,100. Holding price — offered an earlier fit date instead. Access round the side, gate padlocked.
Deposit today
£444.96
On completion
£4,004.64
14 day cancellation rights apply. A copy is emailed to you.
Nothing above the fold is hidden from you. The customer view is one tap away.
Signed & saved on this iPad No signal here — it will send itself the moment you’re back online.

Tap between the two views. The customer never sees cost, margin, discount authority or the notes written for the office.

How we work

Five stages, and you see something working at stage two.

Built with React on the front end, WordPress and ACF behind it, and a REST sync layer with an offline queue and conflict handling.

01

Out on the road

We shadow the people who’ll use it, in the places they use it.

02

Clickable prototype

A real, tappable version on the real device, in weeks not months.

03

Design system

Type, colour, spacing and components fixed once, so the build stays consistent.

04

Build & integrate

Wired into the systems you already run, with the sync tested badly on purpose.

05

Rollout & support

Training, documentation and a team that stays on the end of the phone.

Could this be your business?

If your team works away from a desk, the same thinking applies.

We build custom apps, CRM systems and field service tools for businesses whose real work happens somewhere other than an office. The starting point is always the same: watch the job being done, then design around it.

Field service & engineer apps

Custom CRM & ERP builds

Survey & quoting tools

Stock, jobs & scheduling

Internal dashboards & reporting

WordPress plugins & integrations

© 2026 Design for Online Ltd. Registered in England and Wales No. 10328553. VAT Registered. Design for Online® and Forerunner® are registered trademarks.