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Website Management

Ongoing website management that handles updates, security, performance optimisation, and technical support so you can focus on your business.

Overview

Your website requires ongoing attention to remain secure, fast, and effective. Our website management service provides comprehensive care for your digital presence, handling technical maintenance, security monitoring, performance optimisation, and content updates so your site continues delivering results.

We offer initial management after launch to iron out any issues and ensure you become familiar with your website. Our service includes regular WordPress core updates, plugin and theme updates, security monitoring, backup management, uptime monitoring, and performance optimisation. We can provide this on both short-term and ongoing basis, adapting to your needs as they evolve.

Beyond basic maintenance, our management packages include design tweaks, content updates, SEO optimisations, and ongoing improvements that keep your website competitive. With priority support, dedicated account management, and proactive monitoring, we identify and resolve issues before they impact your business, giving you peace of mind that your website is in expert hands.

What’s included

Proactive Security & Updates

Regular WordPress core, plugin, and theme updates with security monitoring, malware scanning, and firewall protection to keep your site secure from threats.

Performance Optimisation

Ongoing speed optimisation, database maintenance, image compression, and caching improvements to ensure fast loading times and excellent user experience.

Priority Technical Support

Dedicated support team available via email, ticketing, and phone to resolve technical issues quickly and minimise any disruption to your business.

Regular Backups & Monitoring

Automated daily backups, uptime monitoring, and regular audits ensuring your website data is protected and any issues are identified immediately.

How we deliver

Our Website Management Process

Step 1: Onboarding & Audit

We conduct a comprehensive audit of your website, set up monitoring systems, and establish backup protocols to ensure complete protection from day one.

Step 2: Ongoing Maintenance

Regular updates, security checks, performance optimisations, and content amendments handled systematically according to your chosen management plan.

Step 3: Reporting & Support

Monthly reports detailing updates performed, security status, performance metrics, and recommendations for improvements, with responsive support whenever needed.

Questions

Website Management FAQs

What's included in website management?

Our management packages include regular updates, security monitoring, backups, performance optimisation, technical support, design tweaks, and content updates. Specific services depend on your chosen plan. View our pricing page for full details.

How often is my website maintained?

We conduct routine maintenance weekly or fortnightly depending on your plan, with additional checks during high-traffic periods or after major updates. Critical security updates are applied immediately.

Can I request specific changes or updates?

Yes. All management plans include support for content updates, design tweaks, and technical changes. Submit requests through our support system and our team handles them efficiently according to your plan's allocation.

Do you handle e-commerce site management?

Absolutely. We provide specialised management for WooCommerce, Shopify, and other e-commerce platforms, including product updates, inventory management support, payment gateway maintenance, and sales optimisations.

Still have questions? Use our live chat or call our team on 01284 245 170, Mon–Fri 9am–5pm.