Forerunner® AI Live Chat Pro is designed for businesses that need more than a basic chatbot. It extends the free plugin with advanced integration, control, and operational features, making it suitable for production and enterprise environments.
This premium package combines AI-driven automation with human agent escalation and adds deeper configuration options for branding, analytics, authentication, and workflow integration. Pro works alongside the free Forerunner AI Live Chat plugin and unlocks enhanced webhook and orchestration features on top of it.
Your purchase includes a supported integration path for external AI agents and services, along with an optional starter n8n workflow to help structure automations and data handling (requires your own n8n instance). The system is not limited to n8n and can integrate with cloud functions, APIs, and custom AI orchestration layers.
Core Pro Features
Advanced Brand Customisation
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Custom Bot Icons
Upload a unique avatar or select a premium design. -
Advanced Colour Customisation
Use a live preview to precisely match the chat widget to your website’s brand identity. -
Quick Action Buttons
Configure custom buttons to guide users toward common requests and improve user experience.
In-depth Analytics & Insights
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Visitor Tracking
Monitor active visitors, approximate location, and device information to provide contextual support. -
Data Export
Export conversation history and analytics to CSV for reporting and analysis.
Secure Integration & Orchestration
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Advanced Webhook Configuration
Route chat messages securely to external services using server-side proxying to protect credentials. -
Enterprise Authentication Support
Support for API keys, custom headers, and OAuth 2.0 / Microsoft Entra ID where required. -
Custom Request & Response Mapping
Control how chat messages, conversation IDs, metadata, and history are sent to and read from external systems. -
Rate Limiting, Retries & Logging
Built-in controls to protect APIs, handle transient failures, and support debugging or auditing. -
Optional n8n Starter Workflow
A bundled n8n workflow JSON file to help connect AI agents to external services and internal tools (requires your own n8n setup).
Why Choose Forerunner® Pro?
The Pro version turns a basic live chat into a robust and flexible customer engagement system. It gives you the tools to understand user behaviour, refine support workflows, and maintain a consistent on-brand experience, while keeping the speed and efficiency of AI-powered automation.
Our Pro plugin is designed to work with systems in the most open way possible, not locked platforms. It acts as a secure and configurable bridge between your website chat and external services, AI agents, or orchestration logic, allowing you to scale from simple setups to more advanced workflows over time.
Important
While this plugin provides the framework, routing, and security for an intelligent live chat, the behaviour of the AI is defined by the service or workflow you connect it to.
This can be:
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an automation platform such as n8n, Make, or Zapier
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a cloud-based AI agent or orchestration service (for example, Azure-hosted agents via cloud functions)
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a custom API or internal system
To help you get started, we include a simple starter n8n workflow in JSON format. You can import this into your own n8n instance, configure the webhook, and connect it to the plugin to validate the setup and understand the flow. Use of n8n is optional and provided as a starting point, not a requirement.
Custom Workflow Development
If you need a workflow tailored to your business logic, systems, or compliance requirements, we offer a custom workflow development service. This can include building, integrating, and maintaining the automation or AI logic on your behalf.
The plugin also works as a standard live chat with human agent support, allowing you to introduce AI gradually when you are ready. Contact us to discuss your specific requirements.
Implementation & Requirements
This plugin requires WordPress 5.0+ and PHP 7.4+. It connects securely to your external AI agent workflow via webhooks.
Optional Add-On – Forerunner AI Voice Agent: Real-Time Voice for Next-Level Engagement
The Forerunner AI Voice Agent is a premium add-on that enables real-time, natural voice conversations with your AI assistant using the OpenAI API. This feature leverages the latest advancements in real-time communication to offer a truly intuitive and human-like user experience.
Key Technical and User Benefits:
- Optimised for Real-Time: The add-on is built on WebRTC (Web Real-Time Communication), a standard protocol that ensures ultra-low latency for seamless, natural conversations without lag.
- Powered by OpenAI’s API: This add-on connects directly to the OpenAI API, enabling you to use the most advanced voice models for both speech-to-text (STT) and text-to-speech (TTS) functionalities including the new GPT Realtime models.
- Voice Customisation: Take advantage of the customisation options within the OpenAI API to define the voice, tone, and speaking style of your AI assistant. You can create a distinct and on-brand persona that aligns with your business’s voice.
- Future-Proofed: While the initial release is compatible with OpenAI, the system’s modular core and MCP (Model Context Protocol) support are designed for future integrations with other major voice providers.
This add-on is ideal for businesses that want to provide an accessible, fast, and engaging conversational experience that stands out from a standard text chat.
